Website Terms & Conditions

• HelpMove UK is a connection platform for customers, individuals and removal businesses; it is not itself a removal company.
• The platform does not employ individuals or guarantee that a member will receive work, hours or income.
• Work arrangements, pay, suitability and any engagement are agreed directly between the individual and the removal business. Businesses agree business-to-business support arrangements directly with one another, including rates, insurance, scope and responsibilities.
• Availability is an indication of potential capacity and is not a confirmed booking.
• Members must keep their information accurate and up to date, keep their login details secure and not share their account.
• Removal businesses remain responsible for their own recruitment, identity, right-to-work, driving, reference and other suitability checks.
• Individuals are responsible for checking any existing employment, exclusivity or contractual arrangements before accepting additional work.
• HelpMove UK may restrict, suspend or close accounts where there is evidence of fraudulent information, misuse of personal data, harassment, repeated non-attendance or other serious breaches, following a fair review process.